//DELIVERY & RETURNS

 

POSTAGE & PACKING

WE AIM TO DISPATCH YOUR ITEMS WITHIN 2 DAYS OF YOUR ORDER. UK DELIVERY GENERALLY TAKES 3-10 DAYS, DEPENDANT ON STOCK LEVELS. INTERNATIONAL ORDERS CAN TAKE UP TO 14 DAYS. WE WILL KEEP YOU INFORMED IF THERE IS ANY DELAY. UK ORDERS ARE SENT BY ROYAL MAIL STANDARD DELIVERY. INTERNATIONAL ORDERS ARE SENT AIRMAIL.

RETURNS

IF YOU ARE NOT HAPPY WITH YOUR PURCHASE, WE WILL EXCHANGE OR REFUND PROVIDED THE GOODS ARE RETURNED TO US IN THEIR ORIGINAL CONDITION. WE DO NOT ACCEPT RETURNS FROM INTERNATIONAL PURCHASES. THE GOODS ARE YOUR RESPONSIBILITY UNTIL THEY REACH US. FOR YOUR OWN PROTECTION, WE RECOMMEND THAT YOU SEND THE GOODS USING A RECORDED DELIVERY SERVICE. CONTACT US AT INFO@MAD1-DESIGN.COM WITHIN 7 DAYS OF RECEIPT DETAILING THE REASON FOR THE RETURN. PLEASE INCLUDE YOUR NAME, ADDRESS, CONTACT NUMBERS, EMAIL ADDRESS, DATE RECEIVED, AND ANY REFERENCE NUMBERS YOU HAVE BEEN GIVEN. WE WILL THEN PROVIDE INSTRUCTIONS ON WHERE TO RETURN YOUR PURCHASE.